Shipping policy

Payment and shipping

The following conditions apply:

Delivery is only possible within Germany.

Shipping to German islands is excluded.

Shipping costs (including statutory value added tax)

We do not charge shipping costs.

Delivery periods

Unless otherwise stated in the respective offer, the goods will be delivered in Germany within 3 - 5 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Prepayment by bank transfer
- Payment by credit card
- Payment by PayPal
- Payment by PayPal Express
- Payment by PayPal (credit card, direct debit, invoice if applicable)
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay

Further details on payment

When paying by credit card, your credit card account will be debited upon conclusion of the contract.


Our bank details:

Kuglo UG
Sparkasse Krefeld
IBAN: DE27 3205 0000 0000 0850 19
BIC: SPKRDE33XXX


If you have any questions, please find our contact details in the imprint.